We Support You All The Way 

Amuse Supports You All The Way

Got A Burning Question?

Got a burning question?

Got a burning question?

Got a burning question?

Got A Burning Question?

FAQ

Amuse is here to help at every stage of your release journey. Can’t find the answer on our FAQ? Contact us and we’ll get back to you as soon as we can. Just make sure you contact us from the same email address you used to sign up for Amuse - that’s how we make sure no one else can mess with your account.

Contact Our Support Team

Amuse is here to help at every stage of your release journey. Can’t find the answer on our FAQ? Contact us and we’ll get back to you as soon as we can. Just make sure you contact us from the same email address you used to sign up for Amuse - that’s how we make sure no one else can mess with your account.

Need help with your release?

Amuse is here to help at every stage of your release journey. Can’t find the answer on our FAQ? Contact us and we’ll get back to you as soon as we can. Just make sure you contact us from the same email address you used to sign up for Amuse - that’s how we make sure no one else can mess with your account.
Contact Our Support Team
iPhone-X-Mockup-Status-Gradient-2

Status Updates

Status Updates

You can keep up to date on the status of your release in the app. As soon as your tracks are approved, Amuse sends your music to all major streaming platforms and music stores.

Stay on track! We send you push notifications whenever there’s an update to your release, or if you have royalties that you can withdraw.

Stay on track! We send you push notifications whenever there’s an update to your release, or if you have royalties that you can withdraw.

Frequently Asked Questions

What happens after I uploaded my release?

What happens after I uploaded my release?

You will receive an email telling you that we have successfully received your release. We review the music, metadata and artwork. We will contact you if we have any questions. We need to follow this process to make sure we meet the strict guidelines set on us by the music stores.

You will receive an email telling you that we have successfully received your release. We review the music, metadata and artwork. We will contact you if we have any questions. We need to follow this process to make sure we meet the strict guidelines set on us by the music stores.

How long does it take to process releases?

How long does it take to process releases?

Amuse needs two weeks to review your releases, sometimes less. When everything looks OK, we send it to the music stores of your choice. Spotify requires your track at least 7 days before the release date, that’s why we need at least two weeks to process your songs.

Amuse needs 14 days to review your releases, sometimes less. When everything looks OK, we send it to the music stores of your choice. Spotify requires your track at least 14 days before the release date, that’s why we need at least two weeks to process your songs.

What about payments and royalties?

What about payments and royalties?

The moment we receive payments from the music stores (usually about two months after the stream happened), we update the payments section for your account in the app. When you have accrued more than $10, you can withdraw it via PayPal. The amount you get from a stream varies in different countries and depending on whether the listener is on a Free or Premium account.

The moment we receive payments from the music stores (usually about two months after the stream happened), we update the payments section for your account in the app. When you have accrued more than $10, you can withdraw it via PayPal. The amount you get from a stream varies in different countries and depending on whether the listener is on a Free or Premium account.

Can I make changes in an upload?

Can I make changes in an upload?

If you need to make a change to your release before it’s approved and sent to stores, the best option is to just delete your release and create a new one. If you need to make changes to your artwork, you can do this directly in the app. To make changes or take down releases that are live, you’ll need to contact our support team who will be able to help you.

If you need to make a change to your release before it’s approved and sent to stores, the best option is to just delete your release and create a new one. If you need to make changes to your artwork, you can do this directly in the app. To make changes or take down releases that are live, you’ll need to contact our support team who will be able to help you.

When can I expect an answer from you?

When can I expect an answer from you?

Our customer support team speaks English and Spanish but we all live in Stockholm, Sweden so we have a different time zone than most of our customers. While we always strive to answer your queries as soon as possible, please note that we need a few days to get back to you. You are welcome to contact us on Facebook or e-mail, but please use the request form for speedier handling.

Our customer support team speaks English and Spanish but we all live in Stockholm, Sweden so we have a different time zone than most of our customers. While we always strive to answer your queries as soon as possible, please note that we need at least a few days to get back to you. You are welcome to contact us on Facebook and or e-mail, but please use the request form for speedier handling.

Can I release cover tracks?

Can I release cover tracks?

Yes, you can upload a cover, but you must add the original songwriters as writers on the track. You need a license for selling downloads of covers in the US, Mexico, Canada, India and Pakistan. If you don’t have a license, your release will not be distributed to these countries, or you can choose to not have it distributed to any stores where you can purchase downloads.

Yes, you can upload a cover, but you must add the original songwriters as writers on the track. You need a license for selling downloads of covers in the US, Mexico, Canada, India and Pakistan. If you don’t have a license, your release will not be distributed to these countries, or you can choose to not have it distributed to any stores that let you purchase downloads.

I use samplings on my beat, is that ok?

I use samplings on my beat, is that ok?

Only with the copyright holder’s permission! If you want to use a sample of someone else's music, you need the permission of the song's copyright holder (the writer and/or the publisher), and permission of the owner of the recording, which is usually the record label.

Only with the copyright holder’s permission! If you want to use a sample of someone else's music, you need the permission of the song's copyright holder (the writer and/or the publisher), and permission of the owner of the recording, which is usually the record label.

How do I resize my album artwork?

How do I resize my album artwork?

Apple and Spotify require us to deliver high-quality album artworks. To make sure your artwork looks good on all devices, we require your artwork to be 3000px on all sides. Is your artwork too small and you don't know how to fix it? Try http://waifu2x.udp.jp

Apple and Spotify require us to deliver high-quality album artworks. To make sure your artwork looks good on all devices, we require your artwork to be 3000px on all sides. Is your artwork too small and you don't know how to fix it? Try http://waifu2x.udp.jp

Can I change my artist name?

Can I change my artist name?

If you have not yet released any music, the best thing to do is to create a new account with your new artist name. If you have already released music under your current artist name, then you need to fill out this form, and change all your artwork (if it has your artist name on it).

If you have not yet released any music, the best thing to do is to create a new account with your new artist name. If you have already released music under your current artist name, then you need to fill out this form, and change all your artwork (if it has your artist name on it).

Why is all new music released on Fridays?

Why is all new music released on Fridays?

We follow the worldwide record industry in releasing music singles and albums on Fridays, aka Global Release Day, aka New Music Fridays releasing. You can choose any release day you want, but we STRONGLY recommend you release on a Friday.

We follow the worldwide record industry in releasing music singles and albums on Fridays, aka Global Release Day, aka New Music Fridays releasing. You can choose any release day you want, but we STRONGLY recommend you release on a Friday.

Can you promote my new song?

Can you promote my new song?

We wish we could promote all the artists that release their music with us, but we release thousands of songs every month. We promote six songs every week on our Instagram, Spotify playlist and website. You can submit your song to Staff Picks here for a chance to be featured.

We wish we could promote all the artists that release their music with us, but we release thousands of songs every month. We promote six songs every week on our Instagram, Spotify playlist and website. You can submit your song to Staff Picks here for a chance to be featured.

How do I get my songs on playlists?

How do I get my songs on playlists?

Getting streams is the absolute best way to get your tracks noticed and added to playlists. Share your tracks within your community (social media, family and friends!). That's how the streaming platform algorithms kick in and pick up your track. And that's how we find the best tracks on our platform! You can also submit your track to Spotify Playlist Service by logging into Spotify for Artists. At the top of the Home tab, select SUBMIT A SONG next to the release you want to submit. You can only submit unreleased tracks.

Getting streams is the absolute best way to get your tracks noticed and added to playlists. Share your tracks within your community (social media, family and friends!). That's how the streaming platform algorithms kick in and pick up your track. And that's how we find the best tracks on our platform! You can also submit your track to Spotify Playlist Service by logging into Spotify for Artists. At the top of the Home tab, select SUBMIT A SONG next to the release you want to submit. You can only submit unreleased tracks.

Still got questions? Visit our FAQ page

Still got questions?
Visit our FAQ page

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Help yourself to a few texts answering some of the most common questions we get.

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